Privacy Policy

Matior values the protection of our customers' personal data highly. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Matior collects various types of personal data to provide an optimal shopping experience. This data may include:

• First and last name
• Delivery and billing address
• Email address
• Phone number
• Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

• Processing and shipping orders
• Managing payments and preventing fraud
• Communicating with customers about their orders and our product offerings
• Improving our customer service and responding to requests
• Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Matior does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and ship orders
• If required by law or to comply with legal proceedings
• To protect the rights, property, or safety of Matior, its customers, or the public

Security of Personal Information

Matior implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions
• Limited access to personal information to employees and partners who need the information to provide our services

Retention of Personal Information

Matior retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

• Right of Access: Customers can request a copy of their personal data held by Matior.
• Right to Rectification: Customers can request the correction of inaccurate or incomplete personal data.
• Right to Erasure: Customers can request the deletion of their personal data, subject to legal retention periods.
• Right to Withdraw Consent: Customers can withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies

Matior uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.

Changes to the Privacy Policy

Matior may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to regularly review this page to stay informed of any updates.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Matior at the following address:

• Email: info@matior.com

Matior is committed to protecting the privacy of its customers and using personal data in a responsible and secure manner.